Why do I need to complete a contract? Do I need to give a deposit? The contract ensures that we’re both protected and are clear on expectations of care for your pet.  When dates are solidified and officially  booked a 50% deposit for total services is due will be collected.  The remainder will be due upon completion of the service.

 

What is your cancellation policy?   

Overnight stays:   please provide at least seven (7) days notice for overnight stays. I understand that life happens so please let me know as soon as you can if you need to cancel.

Dog walking or drop in visits:  two day cancellations are appreciated but not necessary.

Cancellation by me:  anytime a pet(s) poses a danger to the health or safety of me, other people or pets you will be notified immediately. 

Contract not completed:   booking will be canceled resulting in the loss of your deposit.

 

Do you stay at my home 24 hours a day for "overnight" bookings?  I will sleep in your home overnight and during the day I will leave for no more than five hours unless otherwise discussed. 

 

Are  vaccines required for my pet?  Yes, proof of a current rabies vaccine is required by law for any overnights, drop-in or walks.  If your pet is staying or visiting the pet sitter's home proof of  rabies, distemper, bordetella and influenza vaccines are required, as well as  pet being free of internal or external parasites.  If your veterinarian has decided your pet is exempt from receiving vaccines due to a medical condition (i.e cancer, etc) please let me know. 

 

What do you do in case of an emergency?   I will  immediately call you and/or your emergency contact. It is VERY important to have  the form "Authorization for Veterinary Care" completed prior to my stay. Also, request your veterinary clinic/hospital to note on your account the names of people who are allowed to make decisions on your behalf.  Unfortunately,  without your permission, the veterinarian will not legally be able to provide your pet care other than stabilization. 

 

How far ahead in time can I book with you?     Overnight stays at your home or slumber parties at my home I recommended booking 3-4 weeks prior as I book up quickly. For dog walking, play dates at my home or drop-in visits booking three days prior is recommended.

 

What other animals do you care for?   Snakes, spiders, lizards, hamsters, rats, mice, guinea pigs, ferrets, chickens, birds, bunnies, etc. I do not medicate bunnies, birds or reptiles.

 

Will you walk my pet in inclement weather?  No. This is for the safety of your pet as well as myself.  In the case that temperatures are below 32 or above 85, outdoor trips will be for a potty break only.  Frostbite during the winter or burned paws in the summer are no fun, and result in expensive, sometimes months long, painful vet appointments.  I will play with or cuddle your pets in your home for the duration of the time. 

 

Will you have visitors/family to my home. I will always ask in advance if a family member or friend can come visit during the day, especially with longer stays or if a location is further away from my home.  I will never have someone spend the night. I've heard of pet sitters  who have done this and it is very disrespectful.

 

Are your prices negotiable? My rates are non-negotiable because they reflect my professional experience as a veterinary technician and the high level of care I provide. Keeping my pricing consistent for all clients ensures fairness while allowing me to deliver reliable, skilled care to every pet.