Why do I need to complete a contract?

The contract ensures that we’re both protected and clear on expectations of care for your pet.  Please have completed prior to services or the booking will be canceled. 

 

What is your cancellation policy?   

Overnight stays:   please provide at least seven (7) days notice for overnight stays. I understand that life happens so please let me know as soon as you can if you need to cancel.

Dog walking or drop in visits:  two day cancellations are appreciated but not necessary.

Cancellation by me:  anytime a pet(s) poses a danger to the health or safety of me, other people or pets you will be notified immediately. 

Contract not completed:   booking will be canceled resulting in the loss of your deposit.

 

Do you stay at my home 24 hours a day for "overnight" bookings?  

I will sleep in your home overnight. During the day I will leave to attend to personal needs between four and five hours. 

Are you insured?    

Absolutely! I am insured with the company Pet Care Insurance . They not only provide coverage for pet sitters,  as well as groomers, dog trainers and even pet taxis.

 

What do you do in case of an emergency?   

I will  immediately call you and/or your emergency contact. It is VERY important to have  the form "Authorization for Veterinary Care" completed prior to my stay. Also, request your veterinary clinic/hospital to note on your account the names of people who are allowed to make decisions on your behalf.  Unfortunately,  without your permission, the veterinarian will not legally be able to provide care other than stabilization. 

 

How far ahead in time can I book with you?     

Overnight visits: Recommended 3-5 weeks prior.

Dog walking or drop in visits at your home: at least 3 days prior.

I require a meet and greet prior to all services for new clients.

During the summer and  holidays  I book up quickly so more than a two week notice (or more) is highly recommended. 

 

What other animals do you care for?     

Snakes, spiders, lizards, hamsters, rats, mice, guinea pigs, ferrets, chickens, birds, bunnies, etc. I do not medicate bunnies, birds or reptiles.

 

Will you walk my pet in inclement weather?

For the safety of your pet (as well as myself) temperatures below 32 or above 85, outdoor trips will be for a potty break only.  Frostbite during the winter or burned paws in the summer are no fun, and result in expensive, sometimes months long, painful vet appointments.  

 

How will you communicate with me while I'm gone?       

Texts and phone calls. Feel free to check in as much as you like, too! I love to send pics and give updates during the day. 

 

Will you have visitors/family to my home.

I will always ask in advance if a family member or friend can come visit during the day, especially with longer stays or if a location is further away from my home.  I will never have someone spend the night. I've heard of pet sitters  who have done that and I believe that is very disrespectful.

 

Can you water my plants, take trash out, pick up mail/packages? 

Indeed! Also, if you have any plants you don't want, let me know! I'll be glad to take them off your hands (just don't tell my husband.)